Residents of HDB estates should know by now that town councils (TCs) work on the basis of public feedback, ie fee-paying residents doing their job.
Worse, TCs don’t even bother to acknowledge most of the time in the hope that frustrated residents will give up.
Many issues I highlighted were resolved only after writing to perm secs or ministers.
Any condo management which had been as irresponsible as my town council would have been replaced years ago.
Unfortunately, this doesn’t apply to our own self check own self TCs.
(The issue below, one of many, has been resolved.)