Why Singapore’s MRT disruptions will continue to worsen

Phillip Ang <phillipang63>
to zuraidah.ibrah., andrew.london, mukul.munish, tracey.furniss, keith.wkchan

Hi Zuraida

I refer to SCMP article, “How many Singapore MRT bosses does it take to fix a broken culture?“. As a Singaporean, I believe you should know the answer. πŸ˜‰

So long as SMRT senior management continue to be approved persons – by the PAP government – a solution to commuters’ woes will prove to be elusive.

That no PTO in the world will ever employ a former army general as CEO is common sense. But SMRT did not stop at that: Desmond Kuek roped in 4 former army buddies into senior management.

The lack of maintenance was already an issue under the previous CEO and a significant number of employees had also left. Despite this, Desmond continued with maintenance cost cutting measures resulting in more technical staff resignations, according to an unverified source.

A failure of this magnitude would have required a COI to be convened but the government has refused to do so. It appears the government does not want embarrassing facts to see daylight.

The only solution is to fire incompetent SMRT and LTA senior management because they have become part of the problem. It does not help to rope in our defence agency to do the job of highly-paid SMRT and LTA senior management executives.

By the way, a number of DSTA directors are also Desmond’s former army buddies and subordinates.

SMRT CEO Desmond happens to be a former boss of public transport regulator LTA CEO and former army general Ngien Hoon Ping. It is doubtful that a former subordinate will take Desmond to task for his failure.

LTA CEO Ngien (left), SMRT CEO Desmond (right)

Without addressing the issue of accountability, rest assured major MRT disruptions are here to stay for good.

I would like to thank SCMP for its objective articles on SMRT as this will put pressure on the authorities to resolve the issue once and for all.

However, bear in mind that the information contained in SCMP articles has only scratched the surface. To get to the root of the problem, you may need information from my blog posts here. Please don’t hesitate to contact me if SCMP requires additional information for future articles.

The answer to the above-mentioned SCMP article: the broken culture cannot be fixed under our own self check own self system. 😦

Thank you and have a nice day. πŸ™‚


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