I refer to your email of 21 Apr 2017 addressed to honourable Prime Minister, Mr Lee Hsien Loong, with regards to your ongoing observations of errant road behaviours by heavy vehicle drivers. Once again, my name is Efran, Head Service Quality for Traffic Police. Thank you for your patience and for engaging us with this road safety concern over the years.
2 In the interest of road safety, Traffic Police shares your concern. Enforcement actions are taken by our Patrol Officers when they come across such traffic offences during their patrol operations on the roads. However, at the same time, road safety is a shared responsibility and we acknowledge that enforcement action alone is not the only avenue for us to enhance the overall situation. Ongoing efforts have also been put in to engage our community partners and key stakeholders such as heavy vehicle companies to educate them on the right mindset, attitude, and behaviours towards road safety.
3 You may also wish to be informed of the existing dedicated channels we have since developed to allow members of the public to report traffic violations to Traffic Police. The following are the channels:
- Online Via I-Witness Portal available at
- Online Via E-FEEDBACK ON ROAD USERS portal available at
- Lodging of a police report (NP299) at any Neighbourhood Police Centre (NPC) or Neighbourhood Police Post (NPP);
4 Thank you for coming forward to engage us on the matter. Have a great week.
Head Service Quality Service Quality Branch / Traffic Police
DID: (65) 6547 6361 | FAX: (65) 6547 4900
|A Member of the Home Team – Keeping Singapore Safe and Secure|
WARNING: “Privileged/Confidential information may be contained in this message. If you are not the intended addressee, you must not copy, distribute or take any action in reliance thereon. Communication of any information in this email to any unauthorized person is an offence under the Official Secrets Act (Cap 213). Please notify the sender immediately if you receive this in error.”
From: pipakh [mailto:firstname.lastname@example.org]
Sent: Friday, 21 April, 2017 2:34 PM
To: PMO Hsien Loong LEE (PMO) <LEE_Hsien_Loong@pmo.gov.sg>
Cc: Sam TEE (SPF) <Sam_TEE@spf.gov.sg>; BOK <email@example.com>; C K WONG <firstname.lastname@example.org>; CNA <email@example.com>; CUE <firstname.lastname@example.org>; Efran KOH (SPF) <Efran_KOH@SPF.GOV.SG>; HENG <email@example.com>; JAYA <firstname.lastname@example.org>; LAU <email@example.com>; firstname.lastname@example.org; FEEDBACK (LTA) <FEEDBACK@lta.gov.sg>; MANSURA <email@example.com>; MOT Boon Wan KHAW (MOT) <KHAW_BOON_WAN@mot.gov.sg>; Mus <firstname.lastname@example.org>; Connie CHAN (PMO) <Connie_CHAN@pmo.gov.sg>; email@example.com; PSD QSM (PSD) <PSD_QSM@psd.gov.sg>; Ying-I YONG (PSD) <YONG_Ying-I@psd.gov.sg>; RAVI <firstname.lastname@example.org>; SDP <email@example.com>; SDP 1 <firstname.lastname@example.org>; ST LOCAL <email@example.com>; ST NEWS <firstname.lastname@example.org>; STANLEY <email@example.com>; firstname.lastname@example.org; TOC <email@example.com>; TODAY <firstname.lastname@example.org>; Keng Keong CHEANG (SPF) <CHEANG_Keng_Keong@spf.gov.sg>; Chan Hoe CHOY (SPF) <CHOY_Chan_Hoe@spf.gov.sg>; TRE <email@example.com>; YAHOO <firstname.lastname@example.org>; ZBLOCAL <email@example.com>
Subject: Government cutting costs + businesses cutting corners = Increased danger on our roads
Dear PM Lee
I refer to my numerous feedback on the recklessness of heavy vehicle drivers to the LTA, TP and PMO over the past few years.
2 While undeniably some action has been taken, the relevant authorities don’t seem to have a handle on the situation.
3 Unsafe transportation of cargo has remained as blatant, if not worse. (Not forgetting our roads are still littered with construction debris from overladen heavy vehicles.)
4 The issue is caused by the import of driving ‘talents’ from third-world countries, drivers who have been conditioned for years to third-world safety. But they are not solely to blame because the green light must have been given by their companies in pursuit of higher profits.
5 The government is also partly to blame as the lack of enforcement action over the years has emboldened such reckless behavior. It appears the government has been cutting costs.
6 Businesses are aware that flouting road safety rules will result in only a slap on the wrist, as if the Traffic Police was non existent. While the government has been cutting costs, businesses have been cutting corners.
7. The image below, taken 2 days ago, speaks for itself.
6 I have already included numerous images in my previous feedback to Traffic Police AC Sam Tee and his team should have been aware of the issue. What is lacking is the ‘right’ approach and sending a strong message that such recklessness will not be tolerated.
7 An accident involving an overladen vehicle with improperly secured cargo could result in tens of thousands of hours in productivity losses and serious injuries or more likely fatalities. Victims could be our loved ones, including PM Lee’s.
8 So please do not cut costs and increase enforcement to prevent unnecessary accidents once and for all. Companies which employ reckless drivers or approve of such behavior must be taken to task. The relevant authorities can ill afford to continue sleeping on the job.
Thank you and have a nice day.